Refund and Returns Policy
Refund and Returns Policy
At Teczpert, we strive to ensure our customers are satisfied with their purchases. However, due to the nature of digital products, we have specific guidelines regarding refunds and returns.
1. No Refunds (Conditions Apply)
All sales of digital products on Teczpert are final. We do not offer refunds once the purchase is completed, except under specific conditions outlined below. By making a purchase, you agree to this policy and acknowledge that no refunds will be issued under any circumstances, except in the case of double payment.
2. Wrong Item Ordered
If you have mistakenly ordered the wrong digital product, please contact us immediately at contact@teczpert.com. While we do not offer refunds, we may, at our discretion, consider a replacement with the correct item. This will be evaluated on a case-by-case basis.
3. Replacement Requests
In the event of a wrong item ordered, you may request a replacement by contacting us at contact@teczpert.com. Please provide your order details and a description of the issue. Our team will review your request and respond as soon as possible. Note that we reserve the right to deny replacement requests at our discretion.
4. Double Payment
In the event that you have made a double payment from the same account for the same product, we will offer a refund for the duplicate payment. Please contact us at contact@teczpert.com with your order details and proof of double payment. Our team will review your request and process the refund accordingly.
5. Contact Us
If you have any questions, concerns, or doubts about a digital product or our policies, please feel free to reach out to us at:
Email: contact@teczpert.com
Our team is here to assist you and ensure that you have the best possible experience with our products and services.